If you do not feel comfortable performing any of the procedures listed above, then please pass these instructions onto your tech for his help. Instructions for doing so can be found here: /2016/06/how-to-do-repair-install-using-windows.html. So first of all, you will have to disable the Spotlight feature. If neither of these options work, then try running a repair installation of Windows, which should fix this and any other possible corruptions within your installation of Windows. Fix windows spotlight stuck on one picture Turn off metered connection Disable and re-enable windows spotlight Tweak from File Explorer Re-register. If Windows Spotlight not working on your device, you have to go through four procedures. If these instructions do not work, then perform the workaround found at this URL, which accomplishes the same thing but in a more complex manner: /en-us/windows/forum/all/windows-spotlight-lock-screen-picture-wont-change/443cc26c-29f1-4481-80c9-6fb7130f6191. The steps found at the following URL offer a detailed set of instructions (with illustrations) on how to do this: /tutorials/82156-reset-re-register-windows-spotlight-windows-10-a.html. Many users have reported that simply restarting the Windows Spotlight feature fixed the issues they were experiencing. No Windows 10 user should be left without beautiful imagery to look at whenever they turn on their computer. However, if that doesn't work, then you will need to reset Windows Spotlight to fix this issue. Below are several methods to help you restore the Windows Spotlight feature. So that would be a first step towards resolution. Typically, rebooting the machine at this point clears the error and returns things to normal, since this frees up any memory (RAM) bound to the stalled task.

Windows spotlight not working